We congratulate our service partners from Samsung as well as all importers and retailers of Samsung.
I do congratulate all thousands of clients who gave us their trust.
The short presentation of Pan Service is a report of the past and a stable ground for our future developing.
During its twenty two years long existence the company has been a warranty repair service for almost all of the popular brand names on the market, some of which are: Panasonic, LG,Philips, Aiwa, Akai, Funai, SANYO, Bosse, Marantz, Road Star, Tele Tech, Midea, AEG, Bompani, Saeco, Hisense,SOGO, Helkama, Carrier, Frigoglass and many more smaller but still popular companies. Pan Service, Ltd has also serviced the refrigerators of such corporate clients as: Danon, Kamenitsa, Carlsberg, Zagorka, Ledenika, and currently Florina and Devin.
At the moment it is the official warranty repair service of Samsung, Canon, Zelmer, Martercook, Teka, Whirlpool,Davoline, Harman Kardon, Infiniti, JBL, General Electric, Bunn, and Termoplan.
Since this year we have started to maintain under warranty major domestic appliances /washing machines, dishwashers, ovens, refrigerators, etc. / – all brands sold by E MAG.
Hotpoint , Indesit , Hansa , Electrolux , ZANUSSI , AEG , BOSCH , Whirlpool , Gorenje , Samsung , LG, Liebherr , Candy , SHARP , BEKO , Daewoo , Heinner, Arctic
As part of the economic strategy of the company, Pan Service, Ltd has created a service network that covers the whole territory of the country which consists of 34 technically equipped facilities with 120 well trained specialists. (See service offices in the country).
10 of those facilities (situated in the major cities of the country with a total surface area of 3000 m2) belong to the company, and have all been purchased, renovated, and modified to have the same design and technical equipment. Four of them are in Sofia (in the central area; Mladost; Lulin; and Okolovrasten Pat), the others are in Plovdiv, Varna, Bourgas, Stara Zagora, Pleven, Rousse, Veliko Turnovo, and Vidin. These facilities owned by the company are the backbone of our service network, and 75-85% of all warranty repairs are conducted there. All this give a stability, consistency and assurance directed to the clients. The other 22 offices in the country work as a part of the service network under contract.
As an integral part of the service network are the central warehouse in Sofia and a few more smaller warehouses in the country containing more than 25 000 different spare parts.
Pan Service, Ltd has the ambition to maintain their status as the best service repair company in the country. We strive to stay close to our customers and to provide them with the best possible service at the best possible price. The fact that Pan Service, Ltd is the largest service company in the country, gives us the reason to believe that we have the recognition of thousands of loyal customers who are satisfied with our services.
Pan Service, Ltd provides its customers with quick and quality repairs due to the excellent management, computerized system, possession of the necessary spare parts, technically equipped and well trained specialists. The repair time in Sofia (if the necessary spare parts are present) is 24 hours, and for the rest of the country it is 3 working days. With the appealing look of its offices, and the quick and quality repairs Pan Service, Ltd constantly strives to win over their customers’ satisfaction.
– privately owned service facilities covering most of the major cities in the country;
– excellent location, providing easy access for our clients;
– covering all of the existing sets of home appliances;
– a large warehouse containing numerous spare parts;
– automobiles and necessary technical equipment;
– repair specialists possessing the necessary knowledge and experience for all popular brands of home appliances;
– with a strong potential, solid name, and good reputation, Pan Service, Ltd enters its 21st year of existence.
Affordable, fast, quality repair with a guarantee and secured transportation
-repair service for every home.
M. Eng. Ivailo Todorov – general manager of Pan Service group.